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In-sourcing/Outsourcing Project Management

In today's world of radical and fast moving changes and in order to remain, competitive and reduce operational costs, In-sourcing/Outsourcing programs/projects have become an on-going requirement, which are often subject to increased regulatory scrutiny.

In-sourcing/outsourcing occurs when an entity commissions, mandates or entrusts a third party (either an external service provider or another subsidiary within the entity) to perform a said activity or function.

However, assuming it is to be a success story, many aspects must be addressed to implement and maintain on-going any In-sourcing/Outsourcing project/program. The Life Cycle stages include but are not limited to :-

• Is the In-sourcing/Outsourcing of the process, prohibited, regulated or non-regulated.
• Development of a Business Case.
• Development of a Risk Assessment Profile.
• Identification of potential partners, including Request for Proposal.
• Completion of Due Diligence examinations.
• Contract Negotiations.
• Finalisation of Outsourcing Partner Selection.
• Finalisation of Operating Model.
• Setting Key Performance Indicators.
• Finalisation of Contract and Service Level Agreement.
• Development of the Transition Plan.
• Training relevant staff.
• Action/Implementation of the Transition.
• Undertaking Post Implementation Review.
• Maintaining of a Day to Day Operational Retained Organisation Management.
• Performing periodic Key Performance Reviews.
• Complete an overall annual review, incorporating new Risk Assessment Review.